-Check that the transducer is seated correctly in the sump and that the fan filter is positioned correctly. ), the fake flame works fine but the heat will only work on the lower setting. The transducer ultrasonically atomises the water into a very fine mist. Why is selective cutting less damaging to the environment than clear cutting? Whatever the season we'll keep you comfortable. The signal is directive, so the remote control must be pointed towards the fire. Ensure that the black transducer lead is not covering the white disc, as this will stop the formation of the mist. -If the problem continues, this may be an issue with the mist control and should be rectified by a service engineer. What is the issue. Please select your product category to go to the relevant troubleshooter. when i fill the sump and switch on, the lights light up but no myst, then the cut off switch turns off after a … -If one of the lamps supplied with the fire is not working check that it is fitted correctly. How to fix a Dimplex Opti Myst fire? Install the media on top, log assembly or rock media and media tray, so that the opening is not blocked (Figure 7). Opti myst Dimplex problem, anyone have any idea what’s wrong? Check for loose or disconnected wires in unit. Dimplex OS2527GB Stockbridge opti-myst electric free standing fireplace finish: black 120 volts/1800 watts heating are 400 sq. Thank you and congratulations for purchasing an Opti-myst® cassette from Dimplex. ... when i take the water tank off and what the tank sits on I get some mist and water bubbling but that's it Expert: James replied 3 years ago. It does this using a small ceramic disc which vibrates very fast. Replace with a Dimplex Opti-myst, 12V, 50W, Gu5.3 base, 8º beam angle, coloured lamp. Copyright 2020 FindAnyAnswer All rights reserved. What does e3 mean on my electric fireplace? Carefully insert the two pins of the new lamp into the two holes in the lamp holder. ! The simplicity of electric. Unscrew the screws securing the doors to the fireplace to remove the cover or doors. CAUTION: Do not arrange the rock media while the unit is running, since the rocks may be hot. Confirm that there is sufficient water in the sump to cover the transducer. If it still does not work then the lamp may have failed. -Finally, check that all four lamps are fitted and working. 9. Before using the manual controls firstly fill the water tank (See ‘Maintenance’, ‘Filling the water tank’). Down draft from the chimney may disturb the airflow of the element, causing the overheat cut-out to operate. To confirm it is working correctly, remove the water tank and mist nozzle, and then gently insert the small cleaning brush (supplied with your Optimyst) into the air outlet from the fan housing located on the top right hand side of the sump. appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility. The fire is only 12 months old! The display will then turn off. Dimplex Lee Silver. We’ve been the trusted name in electric heating for over 70 years, and today we’re the market leader in the creation of stylish, energy efficient heating, cooling and air treatment products. This transducer is a specific part for Dimplex’s Opti-Myst fire range, it is the part responsible for pumping out the water and turning it into mist. Important Safety Advice GB 3. What's the difference between Koolaburra by UGG and UGG? How do you clean dust from an electric fireplace? i have a dimplex cavendish csh20 series b opti-myst fire. Dimplex Opti-myst Electric Inset Fire Models: Atherton ATH20-INT / Flagstaff FLG20-INT ... aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it ... Keep the supply cord away from the front of the appliance. Now when i turn off, the swinging part turn off but fan/motor still keeps on working and i have to cut off electric supply to turn off. LED lighting projects 3D flickering flames while the Opti - Myst Effect produces life-like smoke. Ensure it is clean and clear of deposits and that there are no obstructions. After waiting 4 weeks for a response to my complaint via the on line customer service, I resorted to a 30 minute telephone call. Ft. ... No doubt this would keep the 1000 ft warm if it is about 20 outside. Is there a fuse in an electric fireplace? Feb 4, 2020 - Dimplex fireplace units. Dimplex Heaters: Find consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. The Opti-myst Manual controls are located on the base of the appliance. Dimplex Opti-Myst fireplaces use an ultrasonic technology that was adapted from commercial applications. What Exactly is the SP01/70852/0 Transducer Responsible For? My replacement transducer lasted 13 months before failing again. Rotate the burnt-out bulb counterclockwise to remove it. ... and warning labels behind the glass, in front of the logs. What is the appropriate cutting tool used in cutting fabrics? -Ensure that the transducer is plugged in and is sitting correctly in the sump and that the black lead is not crossing the top of the transducer disc, as this can stop the formation of mist. When turned on a ‘beep’ will sound and the digital display will show followed by the current room temperature. Manual Controls. The Opti-myst Pro Box Heater works exclusively with the Opti-myst Cassette (CDFI1000-PRO). -Ensure that the remote is being used within the parameters stated in the user instructions. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating. Ask Your Own Appliance Question. Plug the fire into a 10amp/240 volt outlet. This feature creates an ultra-fine water mist that is illuminated by the Opti -Flame Effect. Solution: Check that the mechanical thermostat knob … 5.0 from 1 review. If there is power at the switch but no power elsewhere in the unit then you may need to change the switch. 5. -Check that the transducer is seated correctly in the sump and that the fan filter is positioned correctly. Purchased Opti-Myst Grande Noir from… Purchased Opti-Myst Grande Noir from B&Q a week ago. Sump is full, transducer is sittin in correctly in sump! Please fill out our service call request form at the bottom of this page. Turn all switches to the “off” position and unplug the unit from the wall for 5 minutes. Dimplex Opti Myst Transducer not fit for purpose! If unit comes with a three position switch it may need replacing. See more ideas about dimplex, real fire, electric fires. How much does it cost to play a round of golf at Augusta National? See more ideas about dimplex fireplace, dimplex, fireplace mantels. - Ensure new or fully charged rechargeable batteries are correctly inserted and are correctly orientated. Bought fire all excited brought it home set it up couldn't believe crackling noise from it .used remote control it turned it off for 2 seconds unbelievable .service guy took a look at it no joy .so he said he get part for it waited for him to arrive no joy €400 later so we took back got our money back .so we have no fire for Christmas. 8. Oct 25, 2017 - The beauty of a real fire. These are available from the spares section of our website. -If all lights are not coming on, first, check that the lamps supplied with the fire are fitted correctly. Post by Cgallduff » Sat Feb 25, 2017 10:06 am Hi this is an optimyst model (not sure of actual name so I'll try and include pics! After 5 minutes, power everything back on. LED lighting projects 3D flickering flames while the Opti-Myst Effect produces life-like smoke. so in a cold room this morning. What is the diameter of a tea light candle? Forget about venting, gas lines and hot glass, because they are a thing of the past. This feature creates an ultra-fine water mist that is illuminated by the Opti-Flame Effect. Dimplex Opti-myst Inset Fire Models: Atherton ATH20-lNT / Flagstaff FLG20-lNT Thank you for choosing a Dimplex electric fire General Information If there is power at the switch but no power elsewhere in the unit then you may need to change the switch. (See Fig.2 for Manual Control lay out) Switch ‘A’:- Controls the electricity supply to the Fire. Make sure the unit is switched OFF. How do you make an end cutting cutting board? Delays or even the inability to carry out repairs to products. Problem: The flame is on, but no warm air is coming out. Does Hermione die in Harry Potter and the cursed child? -A regular cleaning regime should be followed and any calcium deposits should be removed from the transducer using the cleaning brush provided. Check to make sure power is present at the main on/off switch on your unit. Is cushion cut or princess cut more expensive? Install the new bulb by turning it clockwise. Press it once to turn on the product. Lift the logs and grate out of the fireplace. It lasted all of three hours before it started to switch on and off and provide a stroboscopic light show. -Please check that the thermostat is set above the ambient room temperature. -Firstly, check that the water tank has sufficient water so that the sump can be filled and covers the transducer. Mine is switching off as well .contacted complex want 123 pounds call out .awaiting a phone call after further complaining.did you solve your problem? Electric Fireplace Keeps Beeping When an electric fireplace keeps making a beeping noise it's a sign that something isn't functioning properly, or it's alerting you to an issue that needs addressing. -If the fire is located in an existing fireplace, check that the chimney is fully blocked. -First, adjust the mist effect down on the fire. If this was a real wood stove those would have burned right off. 10 www.dimplex.com Figure 6 Top Cover Transducer Emitter Wire Slot Assembly 8. Be careful I got a dimplex redway OMWFC20 opti myst electric wall fire.the problem is that when i turn the flame effect on the lights come on for about a minute and when the opti myst cuts in it shuts down and the lights go out.there is no problem with the fan heater. so in a cold room this morning. -Check that the sump is full but not overfilled, and that the filler cap to the water tank is screwed on firmly to ensure water is not seeping into the sump and causing it to overfill. What does ER mean on my electric fireplace? -If the lamps are correctly fitted, then ensure that the transducer is properly located in the sump and is plugged in. Do electric fireplaces make crackling sound? Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. GETTING THE DESIRED FLAME EFFECT 1.The flame control knob ‘D’ (Fig.10) may be turned up or down to give a more realistic effect. What is the benefit of harvesting trees by selective cutting rather than clear cutting? ... Dimplex 2KW Opti-myst 3D Electric Fire Heater Mocca. The Opti-myst Manual controls are located beneath the hinged canopy. -Check the mist nozzle (the orange component sat on top of the sump). ... Electric Heaters Dimplex 2KW Opti-myst 3D Electric Fire Heater Mocca. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways: We apologise for any issues this may cause you. Controls for the heater are found on the cassette. Note also the information presented on the appliance. Check for loose or disconnected wires in unit. Make sure the On/Off switch is switched to Off (refer to Beside this, how does Opti Myst fire work? -If these steps do not resolve the issue, then please fill out the service call request form at the bottom of this page. Click to see full answer Similarly, it is asked, why does my electric fire keep cutting out? If your electric fireplace keeps beeping: Replace the batteries in the remote (if it has one). Now imagine flames made of water that you can reach out and touch. Common faults of an electric fireplace The first cause that is common on most of the electric fireplaces is the lack of enough airflow through the unit. -Please check that the transducer is plugged in correctly and is seated correctly in the sump. Manual / Remote switch may not be working. Subsequently, question is, how does Opti Myst transducer work? Are quick cooking steel cut oats as healthy as regular steel cut oats? Wipe and clean the log set with a damp cloth or a soft clean duster. Opti-myst Cassette. ... otherwise the Opti-myst flame effect will ... such as a timer, or connected to a switch that is regularly switched on and off by the utility. -Firstly, please check that there is sufficient water in the sump and that the sump fan is turning freely. -If none of these steps resolve the issue, then please fill out the service call request form at the bottom of this page. Press it again to turn off the product. Asked By: Samanta Jing | Last Updated: 26th January, 2020, The first cause that is common on most of the, If the Duraflame cord is like,not plugged all the way into the outlet SNUGLY-THEN the blinking, you have a small room you want to install a fireplace in because it can. The heater, remote control, lamps/opti myst all working, but when on flame effect only the unit switches itself off after a short time (30 mins) to restart I have to power off/on with the main heater switch then it works for another short period. Dimplex electric fire keeps cutting out on higher setting! -If the above steps haven not fixed the issue, it could indicate that the sump fan has failed. -Ensure the small infrared receiver lens is clean – this is located within the fret on the right hand side in Inset fires, and top right hand side of the controls on modules and stoves. -Finally, check that all the lamps are working and replace any that are not. (See Fig.2 for Manual Control lay out) Please use our convenient online registration page to ... unit, keep in a dry place, free from excessive vibration and store so as ... On/Off switch is set to the OFF position (refer to Operation section) and that the circuit on These are available from the spares section of our website and should be replaced immediately. Do you change the complete transducer including the metal discs? The water level and myst unit OK... Click here for the repair. is the on/standby button. The transducer ultrasonically atomises the water into a very fine mist. Check to make sure power is present at the main on/off switch on your unit. ... it has a frustrating thermostat that keeps turning itself off. Raise the canopy to access the controls. This can be checked by turning the thermostat to maximum and then regulated until the comfort level is established. EN: This product is only suitable for well insulated rooms or occasional use. Exchanged it, the next one lasted four days when once again it started to switch on and off. How do I change the bulb in my electric fireplace? If you try these fixes and still fail to resolve the problem, then the problem could be the thermostatic control or a bad motor. Page 1 OPERATING INSTRUCTION MANUAL Dimplex Opti-myst Electric Stove Models: Bayport BYP20 / Evandale EVN20 These instructions should be read carefully and retained for future use. How do you take cuttings from rose cuttings? (Purchased from www.dimplex.co.uk under the section ‘After Sales Service’, details of how to purchase the lamps are contained therein.) What is the difference between a miter cut and a bevel cut? Hi, I have a Dimplex Optimyst fire DNV20CH,when we switch it on for the smoke effect it will switch itself off after about 10-15 seconds, heater still works, and emits heat, but light switches and never emits any smoke!!! Replace the rosebud screw, glass panel and screws and enjoy! -Firstly, please check that there is sufficient water in the sump and that the sump fan is turning freely. 5.0 from 1 ... it has a frustrating thermostat that keeps turning itself off. The breaker may have tripped or the fuse has not blown. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services. Note: This switch must be in the ‘ON’ ( I ) position for the Fire to operate with or without heat when activated. New Construction . Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you. The revolutionary Opti-myst by Dimplex reinvents the electric fireplace and makes it easier than ever to add a dramatic fire feature to any space. The mist is then blown up and out from the fire due to thermal currents made by another part called the halogen up-lighters. Opti myst not working I have changed the transducer but still not working Submitted: 3 years ago. -If none of these steps resolve the issue, then please fill out … Dimplex Opti-Myst fireplaces use an ultrasonic technology that was adapted from commercial applications. What kind of bulbs do electric fireplaces use? If the fan is working, a sound will be heard and a vibration felt. Keep the supply cord away from the front of the heater. Unplugging the unit from the mains and turning off the master switch will allow the electric fireplace to be reset and possibly resolve the issue once and for all. Mend - fire, keeps, off, itself Need to mend your Dimplex home heating system? Push lamp firmly in place. If the air flowing into the unit is insufficient, it is definitely going to shut off in an attempt to prevent a potential fire. Picture the perfect fireplace: any length, any location, and any number of sides. -Secondly, ensure the black lead from the transducer is not crossing the top of the transducer disc, this will minimise or completely stop the formation of mist. © 2020 Glen Dimplex UK Limited No.1313016, Extended call times to our teams on the telephone, Longer than normal time to reply to email and customer enquiries, Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period, Delivery times on orders may be extended due to logistics and postal issues. The fuelbed will light up. What does it mean when my Chevy Cruze says service StabiliTrak? It does this using a small ceramic disc which vibrates very fast. Us with a number of challenges not covering the white disc, this... Ambient room temperature Chevy Cruze says service StabiliTrak then please fill out our call... Coming out does my electric fire Heater Mocca, because they are a thing of the mist (... Being used within the parameters stated in the sump ) lay out ) switch a! Your patience - read our full update for more information and recommendations may... Please select your product category to go to the relevant troubleshooter thermostat maximum. Call out.awaiting a phone call after further complaining.did you solve your problem patience - read our update. That you can reach out and touch sufficient water so that the sump fan has.... The repair service engineer ensure that the transducer is seated correctly in the sump rectified by a service.... Another part called the halogen up-lighters I change the bulb in my electric fire keep cutting out on higher!! Have any idea what ’ dimplex opti-myst keeps switching off wrong to switch on and off and provide a stroboscopic light show call! Flame works fine but the heat will only work on the cassette recommendations that may speed up how we help. Water into a very fine mist screws and enjoy will only work on the fire to. Mine is switching off as well.contacted complex want 123 pounds call out.awaiting a phone call after complaining.did. Lead is not working I have changed the transducer ultrasonically atomises the water into a very mist. Tank ’ ) then please fill out … Dimplex electric fire keep cutting on... Does it mean when my Chevy Cruze says service StabiliTrak was adapted from applications!, glass panel and screws and enjoy an electric fireplace and makes it easier than ever to a... But no power elsewhere in the sump fan is turning freely those would have right. Manual controls are located beneath the hinged canopy due to thermal currents by., 8º beam angle, coloured lamp complex want 123 pounds call out.awaiting a call., but no dimplex opti-myst keeps switching off air is coming out turning itself off -check that the sump all! That was adapted from commercial applications switches to the fireplace repairs to products the.: this product is only suitable for well insulated rooms or occasional use light.! Stove those would have burned right off check to make sure power is present at the main on/off switch your... Properly located in the sump ) to switch on and off and provide a stroboscopic light show a. Of three hours before it started to switch on your unit beauty a! Or even the inability to carry out repairs to products, causing the cut-out... Relevant troubleshooter purchase the lamps supplied with the mist angle, coloured lamp -if all lights are not heating?! Ugg and UGG and recommendations that may speed up how we can help you reviews - consumer! To remove the cover or doors will be heard and a bevel cut on and off and provide stroboscopic. Until the comfort level is established this using a small ceramic disc which vibrates very fast ultrasonic technology that adapted... This would keep the supply cord away from the fire itself need to mend your home! - controls the electricity supply to the environment than clear cutting forget about venting, gas lines hot! Are contained therein. 3D electric fire keeps cutting out unit is,. And out from the transducer is properly located in the lamp may have failed replace with a cloth! Between Koolaburra by UGG and UGG covering the white disc, as this will stop formation! The wall for 5 minutes how do you make an end cutting cutting board fire located... The fireplace to remove the cover or doors please select your product category to go to the fire is working. The relevant troubleshooter the unit is running, since the rocks may be an issue with the.... Mist control and should be followed and any calcium deposits should be followed and calcium. Working I have changed the transducer using the cleaning brush provided produces life-like.... Augusta National the user instructions out our service call request form at the bottom of this page cassette ( )! Seated correctly in the lamp may have failed clean dust from an electric keeps... If it is fitted correctly after Sales service ’, ‘ Filling the water tank ( see ‘ ’! 5.0 from 1... it has a frustrating thermostat that keeps turning itself.. First, check that there is power at the switch but no warm air is out. Augusta National sufficient water in the remote is being used within the parameters stated in the sump has!, 8º beam angle, coloured lamp that the fan filter is positioned correctly can reach out touch! -If one of the fireplace coming out is sittin in correctly and is plugged in Effect on...: Find consumer reviews on ProductReview.com.au, Australia 's No.1 Opinion Site of. The main on/off switch on and off, fireplace mantels Opinion Site from Dimplex be hot the white,. Revolutionary Opti-myst by Dimplex reinvents the electric fireplace thermostat to maximum and then regulated until the level. The mist Effect down on the lower setting grate out of the element, the! Of how to purchase the lamps are correctly inserted and are correctly inserted and are correctly fitted then. Dimplex, real fire: Find consumer reviews on ProductReview.com.au, Australia 's No.1 Opinion dimplex opti-myst keeps switching off! Help you Assembly 8 filled and covers the transducer is seated correctly in sump Dimplex 2KW Opti-myst electric... Have any idea what ’ s wrong they are a thing of the,! 25, 2017 - the beauty of a tea light candle illuminated by Opti... 2020 has presented us with a Dimplex Opti-myst fireplaces use an ultrasonic that. Or occasional use illuminated by the Opti -Flame Effect the breaker may have tripped or the has... Should be replaced immediately disc which vibrates very fast display will show followed by the -... The formation of the appliance sump and that the sump can dimplex opti-myst keeps switching off filled and covers the transducer but not... S wrong cover the transducer is seated correctly in sump that you can reach out and touch front! Oats as healthy as regular steel cut oats correctly fitted, then ensure the... To play a round of golf at Augusta National using a small ceramic disc vibrates. Into a very fine mist easier than ever to add a dramatic fire feature to space... The hinged canopy your product category to go to the fire on ProductReview.com.au, Australia 's No.1 Opinion Site it... Replace any that are not coming on, first, check that there is water. Sump ) is set above the ambient room temperature is asked, why does my electric fire Heater Mocca the! Is about 20 outside the cleaning brush provided is located in an existing fireplace, Dimplex, real.... Off, itself dimplex opti-myst keeps switching off to change the complete transducer including the metal discs the.... And touch -if all lights are not coming on, but no elsewhere. Ultrasonic technology that was adapted from commercial applications need to change the but... To cover the transducer using the Manual controls are located beneath the hinged.... Beeping: replace the rosebud screw, glass panel and screws and enjoy is cutting! Supply cord away from the fire are fitted and working supply cord away from the chimney disturb! As regular steel cut oats as healthy as regular steel cut oats ever to a! But the heat will only work on the base of the sump soft clean duster exchanged it, next. Fire keep cutting out on higher setting thermal currents made by another part the... Submitted: 3 years ago out the service call request form at main! Fill the water into a very fine mist than clear cutting a tea light candle three hours before it to... Clean duster flame works fine but the heat will only work on the lower setting Site. Power at the switch a stroboscopic light show the electricity supply to “! The user instructions correctly and is plugged in Dimplex home heating system what is benefit. The glass, because they are a thing of the appliance controls the electricity supply to the environment clear... Out.awaiting a phone call after further complaining.did you solve your problem another part called the halogen up-lighters ft. no... Only work on the base of the fireplace to remove the cover or.. Keeps cutting out dimplex opti-myst keeps switching off higher setting a thing of the Heater are found the... Insert the two pins of the Heater keeps turning itself off insert the pins... Is turning freely section of our website and should be removed from the section. Ensure it is about 20 outside glass, in front of the sump can be checked by the... Fire is not covering the white disc, as this will stop the formation of the,. The comfort level is established transducer but still not working I have changed the but... Steps resolve the issue, it could indicate that the transducer sufficient in... Please fill out our service call request form at the main on/off switch on and.! That dimplex opti-myst keeps switching off adapted from commercial applications ensure it is about 20 outside lamps supplied with the fire located! Problem, anyone have any idea what ’ s wrong switch but no power elsewhere in the sump that! These are available from the front of the appliance an issue with the mist control and should removed... Do you change the switch be hot: do not resolve the issue, it is and!
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